Through this notice from Grupo R. Queraltó, SA ., (hereinafter, QUERALTÓ) with registered office at Pol. El Pino, Avda. Pino Albar, 24, CP 41016, Seville and email address informs users of its portal about its personal data protection policy so that Users freely and voluntarily determine if they wish to provide QUERALTÓ with the Personal Data that may be required or that may be obtained from Users through this Site Web


Grupo R. Queraltó reserves the right to modify this policy to adapt it to new legislation or jurisprudence as well as industry practices. In such cases, Grupo R. Queraltó will inform users of the changes introduced with reasonable anticipation of their implementation.


Grupo R. Queraltó provides users with the appropriate technical resources so that, in advance, they can access this notice on the Privacy Policy or any other relevant information and can give their consent so that Grupo R. Queraltó proceeds with the treatment processing of your Personal Data.

What company processes your data? GRUPO R. QUERALTÓ, SA (hereinafter, “Group R. QUERALTÓ”).
Why do we process the data we request? We process your data to be able to provide you with the services indicated on the Grupo R. QUERALTÓ website, send you commercial information related to our services and process and respond to your requests.
What is the legitimacy for this treatment of your data? These data are necessary to carry out the provision of the services that have been requested through the Website, as well as the consent that you have given us in accordance with our Privacy Policy and for the execution of a Contract.
Are there going to be assignments or transfers with your data? No, your data may not be transferred to third-party companies.
What are my rights? The interested party has the right to exercise their right to:
  • Access.
  • Rectification.
  • Suppression.
  • Opposition.
  • Data Portability.
  • Limitation of Treatment.
  • Not be subject to individualized automated decisions.
Is your data used for profiling or segmentation? No, QUERALTÓ will not carry out profiling techniques with your data.
You have doubts? Whether you have any questions or suggestions or if you want to unsubscribe, contact us by sending an email to the following address:
  1.     - Additional information on the processing of personal data.

The personal data that could be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activity of Grupo R. Queraltó.

Who is responsible for the processing of your data?

Grupo R. Queraltó, SA (hereinafter, Grupo R. Queraltó)

CIF: A41088493

Address: Pol. El Pino, Avda. Pino Albar, 24, CP 41016, Seville.

Telephone: +34 955 11 12 78

Email address:


2.- What personal data do we collect and for what purpose?

When you make a purchase on our website, we will ask you for your name, surname, delivery address, a contact telephone number, and an email so that you can track your purchase at all times and for the transport company to deliver your order. No problem.

As a User, we need your personal data to carry out the presentation of the services, the monitoring and maintenance of our commercial relationship, the management, development, execution and control of the contractual relationship and the fiscal and administrative management.

If you request the invoice, we will also need full billing details. All this in order that your purchase is made in the best possible way and you can present your invoice

When you register on our website, Grupo R. Queraltó will collect your name, surname, email, date of birth, gender and telephone number to manage registration on our platform, identify you as a user of it and give you access to its different functionalities. .

When you make a query through the forms designated for this purpose on the website, Grupo R. Queraltó will process your name, surname and email to process your query, request, suggestion and maintain contact with you;

When you contact us by phone or email to make inquiries, and in order to respond to them, we will request your name, phone number and/or email to be able to respond to them.

In the event that you give us your consent, we will send you commercial communications, in order to inform you about our promotions.


The user accepts that all their personal data is fully transferred to Aplazame from the moment they start the deferred payment service offered by Aplazame when they choose the payment method. This acceptance extends to third parties who may need access to the files for the proper performance of the contract.

3.- For how long will Grupo R. Queraltó keep my personal data?

The User's personal data will be kept for as long as the purpose for which they have been collected lasts or as long as the User has not revoked their consent, exercising any of the rights that are inherent to them in accordance with the applicable legislation or requesting the deletion of certain data. personal.

Subsequently, if necessary, Grupo R. QUERALTÓ will keep the information blocked during the legally established periods.

Grupo R. QUERALTÓ undertakes to comply with its obligation of secrecy and confidentiality of personal data in accordance with the provisions of the applicable legislation.

No automated individual decisions will be made or profiles will be created.

4. -What is the legitimacy for the treatment of your data?

Grupo R. Queraltó processes your personal contact data based on the consent of the interested party (article 6.1.a) GDPR) which may be revoked at any time, although this will not affect the legality of data processing carried out previously.

Grupo R. Queraltó treats your personal data as a client based on the commercial relationship between the parties (article 6.1.b) GDPR). If you do not provide your data, it would be impossible to establish and/or maintain any relationship between the parties.

5.- To which recipients will your data be communicated?

The data will not be communicated to third parties except those necessary for the execution of the contract and to the Public Administrations that request it by virtue of legal requirement. There will be no international data transfer.

6.- Veracity of the data provided by the Users

The User guarantees the veracity of the personal data provided and undertakes to notify Grupo R. QUERALTÓ of any modification thereof. The User will respond, in any case, for the veracity of the data provided, reserving QUERALTÓ the right to exclude from the services any User who has provided false data, without prejudice to other actions that proceed by Law.

It is recommended that Users protect their data with the utmost diligence using the appropriate security tools. Grupo R. QUERALTÓ will not be responsible for any theft, illegal modification or loss of data resulting from the User's negligence.

Any modification or update of the data must be communicated to QUERALTÓ through the means of communication provided in this Privacy Policy.

7.- What are your rights as the owner of the personal data communicated?

Interested persons have the right to obtain confirmation as to whether or not we are processing personal data that concerns them.

Interested persons have the right to access their personal data , as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Interested persons have the right to revoke or withdraw the consent granted for the processing of their data for specific purposes at any time.

Interested persons may oppose the processing of their data or part of it, in which case we will stop processing the data, except for compliance with any legal obligation.

Interested persons may request the limitation of the processing of their data , in which case we will only keep them for the exercise or defense of claims and for compliance with any legal obligation.

In certain circumstances, specifically when the treatment is carried out by automated means and this is based on the consent of the interested persons, the interested persons may request the portability of their data so that they can be transmitted to another person in charge.

Likewise, Users will have the right not to be subject to decisions based solely on automated data processing.

Interested persons can exercise their rights by writing to the Treatment Manager at the email accompanied by a photocopy of the National Identity Document or equivalent supporting documentation.

Interested persons have the possibility of filing a claim when they have not obtained satisfaction in the exercise of their rights before the competent body for data protection.


8.- Acceptance and Consent

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the treatment thereof by QUERALTÓ, in the manner and for the purposes indicated in this Privacy Policy.